Author: Deshwale Editorial Desk

By: Prathamesh Amrute Customer centricity in the restaurant business has become more than just a buzzword; it is the foundation upon which modern dining experiences are built. In an era where customers are spoilt for choice, restaurants must go beyond serving good food to create meaningful connections with their patrons. Customer centricity means understanding the diverse expectations of diners, whether they seek convenience, authenticity, or innovation, and tailoring every aspect of the service to meet those needs. From the moment a guest makes a reservation to the time they leave the restaurant, every touchpoint must reflect attentiveness, empathy, and personalization.…

The sun was just rising over the Harar plains in Ethiopia. A young boy, barely ten, squinted against the golden light, unaware that his world was about to be torn apart. Chains clinked. Voices shouted. Foreign soldiers approached. “Pack him! Move him fast!” the overseer barked in a language the boy didn’t understand. And just like that, Malik Ambar’s life was uprooted, sent across deserts, seas, and empires, from Ethiopia to Baghdad, and finally to the bustling, chaotic courts of India. He was a slave, yes, but even in captivity, there was a spark in his eyes. One merchant, noticing…

India MSMEs vs. Vietnam SMEs: A Comparative Snapshot (2025) India’s micro, small, and medium enterprises (MSMEs) and Vietnam’s small and medium enterprises (SMEs), often overlapping in definition, both form the ‘backbone’ of their respective economies, driving employment and innovation amid rapid growth. However, Vietnam’s SME ecosystem, bolstered by aggressive FDI integration and export-oriented policies, shows higher productivity and scalability per enterprise compared to India’s more fragmented, micro-dominated sector. As of December 2025, Vietnam’s SMEs punch above their weight in GDP contribution despite fewer firms, while India’s sheer volume underscores untapped potential strained by structural bottlenecks. This comparison draws on 2025…

Christianity has been a powerful catalyst in shaping human creativity for nearly two thousand years. Its impact extends far beyond religious doctrine, deeply embedding itself in art, music, literature, and culture across the globe. This profound influence has left a lasting legacy, molding some of the most iconic works of human expression and continually evolving in response to changing times. Christianity and the Evolution of Art In its earliest days, Christianity was a persecuted faith, and believers used art as a discreet language to express their beliefs. Symbolic imagery such as fish, anchors, and vines appeared in Roman catacombs, serving…

India’s growth story often celebrates billion-dollar conglomerates, unicorn startups, and record-breaking stock markets. But beneath this glossy narrative lies the real backbone of the economy: 6.82 crore micro, small and medium enterprises (MSMEs). These businesses contribute around 30% to India’s GDP, generate over 45% of exports, and employ nearly 30 crore people. Despite their scale and importance, India’s MSMEs, particularly micro enterprises, are operating under intense pressure. Rising compliance costs, delayed payments, limited access to credit, and increasing market concentration are turning entrepreneurship into a daily survival test. As India aims to become a five trillion dollar economy, the uncomfortable…

In a major move aimed at strengthening consumer protection and curbing financial fraud, the Telecom Regulatory Authority of India has directed insurance companies to shift their service and transactional voice calls to the 1600-series numbering system. The mandate applies to all entities regulated by the insurance regulator and must be implemented by February 15, 2026. The decision is part of a broader regulatory effort to enhance trust in voice-based communication and help consumers clearly identify legitimate calls from authorised financial institutions. With rising cases of impersonation and scam calls targeting policyholders, the new numbering system is expected to act as…

When Rakesh Mehta downloaded the app, nothing about it felt suspicious. It had a neat interface, reassuring green ticks, customer-care chat support, and daily profit graphs that updated every few hours. A friend from a WhatsApp group had shared it, calling it a “low-risk international trading platform”. Rakesh invested ₹12,000 at first. The app showed a profit within days. Encouraged, he added more. Within three weeks, ₹4.5 lakh was gone. Rakesh never imagined that the messages he received on his phone, polite reminders, congratulatory notes, gentle nudges to “invest a little more”, were typed thousands of kilometres away inside a…

Swades Foundation has announced a significant expansion of its rural development work in Maharashtra, extending its footprint to new districts and increasing its potential reach to more than one million people. Building on its long-standing presence in Raigad and Nashik, the Foundation is now taking its community-led development model to Jawhar and Mokhada in Palghar district, Shahapur in Thane, and Akkalkuwa in Nandurbar, an aspirational district. Its work will also continue in Kalwan and Dindori blocks of Nashik. With this expansion, Swades Foundation will operate across five districts and 17 blocks in the state. The newly added regions together account…

Mumbai’s two busiest arterial roads are set to undergo major repairs after the Brihanmumbai Municipal Corporation (BMC) approved a ₹130 crore project aimed at fixing persistent potholes on the Eastern Express Highway (EEH) and Western Express Highway (WEH). Tenders for the BMC pothole repair project were issued on Monday afternoon, just hours before the Model Code of Conduct came into force following the State Election Commission’s announcement of civic elections scheduled for 15 January. The timing has drawn attention, but civic officials maintain the work is essential ahead of the next monsoon season. Both expressways, which serve as critical north–south…

In an era where artificial intelligence and advanced photo-editing tools have made image creation quick and effortless, wildlife photography continues to stand apart as an art rooted in patience, discipline, and deep respect for nature. Capturing genuine images of animals in the wild requires time, self-control, and a meaningful connection with the natural environment. While heavily edited visuals often dominate social media, authentic wildlife photography retains its unique power through honesty and emotional depth. One such committed photographer is Prakash Desai, an Indian-origin wildlife photographer based in the United States. Desai firmly believes that wildlife photography cannot be rushed or…